Privacy Policy | Hospitals Co Egypt

1. Who we are

Hospitals Co Egypt ("we", "us") is a medical tourism facilitation company based in Cairo, Egypt. We connect international patients with partner hospitals, laboratories and clinics in Egypt and coordinate their treatment journey. You can reach us at info@hospitalscoegypt.com.

2. Information we collect

When you contact us through our website form, WhatsApp, email or phone, we may collect:

Identity and contact details: name, email address, phone number, and country.
Medical information you choose to share: medical history, condition description, and medical reports or test results you upload or send to us.
Technical data: basic analytics about site usage (via Google Analytics), such as pages visited and approximate location. This data is aggregated and does not identify you.

3. How we use your information

To review your case with our medical network and provide treatment recommendations and cost estimates.
To coordinate appointments, travel, accommodation and treatment with partner facilities.
To respond to your inquiries and follow up on your treatment journey.

We do not sell your personal or medical information, and we do not use it for third-party advertising.

4. Sharing your information

We share your medical information only with the hospitals, physicians and diagnostic facilities involved in evaluating or providing your treatment, and only to the extent needed for that purpose. We may also disclose information where required by Egyptian law.

5. How we protect and store your information

Our website uses HTTPS encryption for all data transmission. Uploaded medical files are stored on our server with restricted access and are excluded from search engine indexing. We keep your information only as long as needed to handle your inquiry and coordinate your treatment, after which it is deleted upon request.

6. Your rights

You may at any time request a copy of the information we hold about you, ask us to correct it, or ask us to delete it. To exercise any of these rights, contact us at info@hospitalscoegypt.com or via WhatsApp at +20 103 441 6653. We will respond within 30 days.

7. Cookies and analytics

We use Google Analytics to understand how visitors use our site. You can block analytics cookies in your browser settings without affecting your ability to use the site or contact us.

8. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top of this page reflects the latest version.