Get in Touch
Start your medical journey with us today
There are three ways to reach Hospitals Co Egypt: WhatsApp, email, or phone. WhatsApp is the fastest way to start, since it lets you send text, photos, and documents directly to our coordination team and keep the conversation going as you gather more information. Email works well when you have several files to attach at once, such as scanned reports or imaging discs. Phone is available if you would rather talk through your situation before sending anything in writing.
Whichever way you reach us, a member of our team replies within 24 hours. That first reply confirms we have received your message and lets you know what, if anything, is still needed before we can pass your case to a partner specialist for review.
Three Ways to Reach Us
Pick whichever is easiest for you
What to Send With Your First Message
The more of this you can include up front, the sooner a partner specialist can give you a useful answer
A Summary of Your Condition
A few sentences on your diagnosis, symptoms, and what you are hoping to have evaluated or treated.
Your Most Recent Medical Reports
Doctor's notes, lab results, or discharge summaries from your most recent visits related to this condition.
Imaging Files or Discs
CT, MRI, X-ray, or ultrasound files, ideally the original images or disc rather than only the written report.
Pathology Results, If Any
Biopsy or pathology reports, where relevant, so the reviewing specialist can see confirmed findings rather than a description alone.
Current Medications
A list of what you are currently taking and the dosages, so it can be checked against any treatment being considered.
Your Age and City
Basic details that help the reviewing team plan around your travel and give an appropriately tailored response.
Reports in Arabic or any other language are fine to send exactly as they are. We arrange translation on our side, so there is no need to have anything translated before you contact us.
Send Us Your Medical Information
Please fill out the form below and we'll get back to you within 24 hours
What Happens After You Send It
The first three steps of our patient journey, mapped to what happens in your inbox
Your Message Reaches Our Coordination Team
A member of our team reads your message and reports, checks that the key information above is included, and replies within 24 hours to confirm receipt.
Your Case Goes to Partner Specialists
Once your file is complete, we forward it to the partner specialists relevant to your condition, who review the reports and imaging themselves.
You Receive Treatment Options & a Cost Estimate
We come back to you with the specialists' recommendations, your treatment options, and a written cost estimate, so you can decide how to proceed with no obligation.
These are the first three steps of a seven-step process that runs from your first message to your follow-up back home. See the full breakdown on our Patient Journey page.
Privacy of What You Send
How we handle your medical files and information
Medical files you send us are shared only with the partner facilities and specialists evaluating your case, and are used only for that purpose. They are not shared with anyone outside that review. You can read the full details of how we handle your information in our Privacy Policy.
Our Office Location
Visit us at our office in Cairo
Cairo Headquarters
Address: 26 Sheraton Residences, El Nozha, Cairo 11799, Egypt
Phone: +20 10 3441 6653
WhatsApp: +20 10 3441 6653
Email: info@hospitalscoegypt.com
Hours: Saturday - Thursday, 10:00 AM - 6:00 PM
Consultations are handled remotely first, by WhatsApp, email, or phone, so there is no need to visit our office to begin the process. An in-person visit only becomes relevant once your treatment plan brings you to Cairo.
Frequently Asked Questions
Common questions about our medical tourism services
How do I start the medical tourism process?
Start by sending us your medical reports through our contact form or WhatsApp. Our medical team will review your case and provide treatment recommendations and cost estimates.
What documents do I need for medical treatment in Egypt?
You'll need a valid passport, medical visa, medical reports, and any relevant test results. We assist with the medical visa application process.
How long does the entire process take?
The timeline varies depending on your treatment. Typically, from initial consultation to treatment completion takes 2-6 weeks, including travel arrangements.
Do you provide accommodation and transportation?
Yes, we arrange accommodation near your treatment facility and provide airport transfers and local transportation for medical appointments.